Pearl Lettings & Property Management Blog
Categories Company News 8th October 2020

Thank You to Our Incredible Team

thank you Pearl lettings team

One lesson that 2020 has definitely taught us is: the importance of a hard-working team that is prepared to go the extra mile even under these unique circumstances. On behalf of the management of Pearl Lettings and all the landlords and tenants that you have helped out, we want to say a big “Thank You!” to our incredible team.

Working Adjustments

At a moment’s notice, the office staff had to adjust to working from home - at the height of the crisis, we were receiving dozens of emails and calls every day from anxious tenants or their parents. In June, they returned to the office to prepare for the student property turnover.

Emergency and compliance work had to carry on throughout lockdown, and we had to develop procedures to ensure that our trades team were able to work safely. We also had to liaise with cleaners to enable compliance and anti-viral cleaning standards.

Special mention to our apprentice, who helped out with all of the extra work and somehow kept up with her college studies on top of it. 

Essential Maintenance

The maintenance team attended to all essential work requested by tenants. They worked really hard over the summer to make sure houses were ready for students, fully renovated an apartment, prepared houses for families to move into and built more flatpack furniture than anyone should ever be expected to!

Supporting Key Workers

We are very proud, as a company, that we were able to support key workers by finding them accommodation that facilitated them being able to relocate and take up roles at the Norfolk and Norwich University Hospital as needed.

And we couldn’t be more thankful to all of our employees and colleagues who, throughout lockdown and beyond, proved themselves able to quickly adapt to online viewings and electronic paperwork. They remained professional, calm and focused. And they maintained their sense of humour - making the workplace a fun and lighthearted environment away from the worries of the wider world during a pandemic.

Thank you everyone!